Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with Sedurá. We are committed to delivering your order safely, discreetly, and efficiently.
Order Processing
All orders are processed within 24–48 hours after successful payment confirmation.
Orders placed on weekends or public holidays may require additional processing time.
Shipping Coverage
Sedurá currently ships products only within India.
At this time, we do not offer international shipping.
Estimated Delivery Times
Estimated delivery timelines are:
• Kerala: 1–3 business days
• Rest of India: 2–4 business days
Delivery timelines are estimates only and may vary depending on location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Any promotional free shipping offers will be subject to the terms specified at the time of purchase.
Discreet Packaging
Customer privacy is important to us.
All orders are shipped in plain and discreet packaging that does not reveal product details or contents.
Order Tracking
Once your order has been shipped, tracking information will be provided through email, SMS, or other available communication channels where applicable.
Delays
While we strive to ensure timely delivery, Sedurá is not responsible for delays caused by:
• Courier service disruptions
• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Incorrect shipping information provided by the customer
• Other circumstances beyond our reasonable control
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
Sedurá shall not be liable for delivery failures or delays resulting from incorrect, incomplete, or inaccurate addresses provided during checkout.
Lost or Damaged Packages
If your package arrives damaged or if there are issues with your order, please contact us within 48 hours of delivery.
Where applicable, customers may be required to provide photographs, videos, or other supporting information for investigation purposes.
Contact Us
For shipping-related questions, please contact Sedurá
Email: getsedura@gmail.com
Phone: +91 97781 61833
Website: getsedura.com
© 2026 Sedurá. All Rights Reserved.