Privacy policy
PRIVACY POLICY
Last Updated: June 2026
This Privacy Policy describes how Sedurá (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit, browse, or make a purchase from GetSedura.com (“Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.
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1. About Sedurá
Sedurá is an Indian intimacy and wellness brand offering couple games, personal wellness products, massagers, lubricants, and related lifestyle products.
Business Details
Brand Name: Sedurá
Website: GetSedura.com
Email: getsedura@gmail.com
Phone: +91 97781 61833
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2. Information We Collect
We may collect the following information when you interact with our Website:
Personal Information
* Full name
* Email address
* Mobile number
* Billing address
* Shipping address
Order Information
* Products purchased
* Order history
* Payment confirmation
* Delivery details
Device Information
* IP address
* Browser type
* Device type
* Operating system
* Website usage data
Communication Information
Information you provide when contacting customer support through email, contact forms, or other communication channels.
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3. How We Use Your Information
We use your information to:
* Process and fulfill orders
* Arrange shipping and delivery
* Provide customer support
* Verify and manage transactions
* Send order confirmations and tracking updates
* Improve our products, services, and website
* Prevent fraud and unauthorized activity
* Maintain website security
* Comply with legal obligations
We may also use your information to send marketing communications, promotions, and product updates. You may opt out of promotional communications at any time.
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4. Payment Information
All payments are processed through secure third-party payment providers.
Sedurá does not store complete debit card numbers, credit card numbers, UPI credentials, net banking credentials, or other sensitive payment information on our servers.
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5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with:
* Payment processing partners
* Shipping and logistics providers
* Website hosting providers
* Customer support providers
* Legal authorities when required by law
All service providers are expected to protect your information and use it only for authorized business purposes.
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6. Shopify Platform
Our store is hosted on Shopify.
Shopify provides the e-commerce platform that enables us to offer products and services through our Website.
Information submitted through our Website may be processed by Shopify in accordance with Shopify’s Privacy Policy.
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7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
* Improve website performance
* Remember user preferences
* Analyze traffic and visitor behavior
* Improve customer experience
* Support marketing and advertising activities
You may disable cookies through your browser settings, although some website features may not function properly.
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8. Discreet Packaging and Privacy
Sedurá understands the importance of privacy.
All orders are shipped in discreet packaging that does not reveal product details on the exterior packaging.
Customer information is used solely for order processing, shipping, delivery, and customer support purposes.
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9. Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect personal information against:
* Unauthorized access
* Disclosure
* Misuse
* Alteration
* Loss or destruction
However, no internet-based service can guarantee absolute security.
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10. Data Retention
We retain personal information only for as long as necessary to:
* Fulfill customer orders
* Provide support services
* Comply with legal obligations
* Resolve disputes
* Maintain business records
When information is no longer required, it will be securely deleted or anonymized.
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11. Your Rights
Depending on applicable laws, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your personal information
* Withdraw marketing consent
* Request information regarding how your data is used
To exercise these rights, contact us at:
Email: getsedura@gmail.com
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12. Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
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13. Children’s Privacy
Sedurá products and services are intended exclusively for individuals aged 21 years and above.
We do not knowingly collect personal information from anyone under the age of 21.
If we become aware that personal information has been collected from a minor, we will take appropriate steps to remove such information.
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14. International Data Processing
Although Sedurá currently ships only within India, certain technology providers and service partners may process data on servers located outside India.
By using our Website, you consent to such processing where necessary to provide our services.
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15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised “Last Updated” date.
Your continued use of the Website constitutes acceptance of any changes.
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16. Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:
Sedurá
Email: getsedura@gmail.com
Phone: +91 97781 61833
Website: GetSedura.com
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© 2026 Sedurá. All Rights Reserved.